Leadership is synonymous with change, but most of the playbook is written for change that leaders choose to initiate. What about change that is forced on the organization from the outside? Drawing on Baumgartner and Jones's Punctuated Equilibrium theory, Woodward and Hendry's coping framework, Thurlow and Mills on sense-making, and Frederic Nortier's distinction between change and transition, this article offers a checklist for leaders navigating disruption they did not ask f

Ready for things to get back to normal? You're not alone, but the leaders who force a full return to the office may create the very "Turnover Tsunami" they fear. With Wollard and Shuck's antecedents of engagement, GM's "Work Appropriately" policy under Mary Barra, and Bob Dylan's reminder that the times they are a-changin', this article makes the research case for remote-work flexibility and the leadership posture required to retain talent on the other side of the pandemic.