Leadership is synonymous with change, but most of the playbook is written for change that leaders choose to initiate. What about change that is forced on the organization from the outside? Drawing on Baumgartner and Jones's Punctuated Equilibrium theory, Woodward and Hendry's coping framework, Thurlow and Mills on sense-making, and Frederic Nortier's distinction between change and transition, this article offers a checklist for leaders navigating disruption they did not ask f

Every decision is different. A supply chain problem, a staffing call, and a crisis response each require different thinking, different tools, and different tolerances for speed versus deliberation. The Cynefin framework, developed by David Snowden and Mary Boone in Harvard Business Review, gives leaders a way to sort any decision into one of five categories (simple, complicated, complex, chaotic, or disordered) and match the response to the reality. In a pandemic, that match