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Changing Times
Ready for things to get back to normal? You're not alone, but the leaders who force a full return to the office may create the very "Turnover Tsunami" they fear. With Wollard and Shuck's antecedents of engagement, GM's "Work Appropriately" policy under Mary Barra, and Bob Dylan's reminder that the times they are a-changin', this article makes the research case for remote-work flexibility and the leadership posture required to retain talent on the other side of the pandemic.

Dr. David Macauley
7 min read


The Sound of (Strategic) Silence
Conventional wisdom says speak first, speak fast, and never let a vacuum form. Recent research complicates that picture. Not all silence is created equal. Le et al. (2019) identify three distinct types of silence (avoidance, hiding, and strategic delay) and only one of them protects leadership credibility. Used well, strategic silence buys time to get the response right and signals work-in-progress. Used badly, silence is simply evidence you were hiding.

Dr. David Macauley
5 min read


Uncertainty and CEO Overconfidence
Overconfidence is not a personality flaw. It's a measurable business risk. University of Chicago Booth research found that less talented CEOs over-promise, under-listen, chase vanity projects, and abandon strategies the moment short-term results disappoint. In good times, rising tides hide a lot of leadership sins. Downturns wash them out into plain view. The good news: the habits that separate skilled CEOs from overconfident ones are learnable, if you are willing to see your

Dr. David Macauley
5 min read


Values-based leadership: show them what you are made of
When the ground shifts under a business leader's feet, the temptation is to look for new tactics. The best leaders look for something else first: their values. Carl Anderson's 1997 values-based leadership framework gives executives a disciplined way to identify their non-negotiable principles, translate them into values, and examine the leadership philosophy they are actually operating from, before the next hard decision lands.

Dr. David Macauley
5 min read


Business Cycles and Zero Sum Thinking
Economic downturns don't just shrink revenue, they quietly reshape how people think. Research across 51 countries and nearly 60,000 respondents shows downturns trigger zero-sum thinking: the belief that someone else has to lose for you to win. Collaboration collapses at exactly the moment leaders need it most. Here's how to name the pull, disarm it, and keep your team playing an infinite game.

Dr. David Macauley
6 min read


Stop Waiting for Normal
New research from King's College London: only 16.7% of Covid patients held potent antibodies past 65 days. If the findings hold, the virus behaves more like the common cold than chickenpox, and any vaccine may offer only a short window of protection. The implication for business leaders is blunt, duck-and-cover strategies will fail. The job isn't to wait out the virus. It's to build a business that thrives alongside it.

Dr. David Macauley
3 min read


Before You Cut Staff: 4 Research-Backed Strategies for Surviving a Downturn
When revenue contracts, the default reflex is layoffs. But research from Harvard Business Review and the BCG Henderson Institute tells a different story: companies that prepared, tightened operations, protected cash, and invested for growth outperformed their peers by double digits coming out of the Great Recession, often without resorting to cuts. Here are the four strategies, and why cutting staff belongs last in the leadership toolkit, not first.

Dr. David Macauley
9 min read


Organizational Unlearning
Every leader talks about learning. Almost no one talks about unlearning — the willingness to stop doing what used to work but doesn't anymore. Two research studies from 2007 and 2016 spell out why unlearning is the capability that turns upheaval into creative destruction. Post-COVID gave every business a once-in-a-generation chance to see itself freshly. The real question: what are you ready to let go of?

Dr. David Macauley
2 min read


Getting Real
You rarely turn to the children's section for business insight. But reading The Velveteen Rabbit to my daughter this week, the Skin Horse's monologue about becoming 'Real' stopped me cold — and it reframed everything I've been thinking about this summer. Not about scaling businesses. About what we owe each other. Whether to duck and cover or jump into the current. As for me and my house, we're paddling like mad.

Dr. David Macauley
3 min read


Why did it take a virus for work to go remote?
Why did it take a pandemic to make remote work mainstream? Before COVID-19, remote work had grown 91% in a decade and 80-90% of US workers wanted it — yet only 3-16% actually did it on any given day. The barriers weren't technological. They were habit, managerial distrust, and quiet assumptions about what productive work looks like. The companies that use this moment to examine those assumptions will emerge stronger than they went in.

Dr. David Macauley
13 min read


Corona Connections
When the COVID-19 pandemic sent more than a quarter of the US population into shelter-in-place orders, businesses and employees had to adjust to a new normal overnight. People embraced remote technology to conduct their business, educate their children, and nurture their spiritual life. In one week alone, Facebook recorded a 70% surge in video calls hosted on its platform.
Among the many lessons being learned was the importance of sustained social connection. Social bonds mat

Dr. David Macauley
2 min read
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